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Company Policies
We will make every effort to fill orders and ensure arrival as quickly as possible. We ship most in-stock items within 24 business hours. You should receive your order within 7 business days from shipment date.
Please allow extra time for delivery during holidays. If there is an unusual delay in filling an order, we will notify you by e-mail.
If an ordered item is back ordered, we will notify you by e-mail and send the full order when the back ordered item arrives. Partial order shipment is available by request by sending e-mail to:
Questions or Information:
however, shipping and handling costs must be applied to each separate shipment.
Domestic shipping charges will be calculated automatically within the basket.
We have added the option of Insurance for your shipment if you so desire. Insurance will protect you against damaged or lost merchandise.
Some of our waxes melt at about 140 degrees so prompt delivery is a concern during the warm weather months. If circumstances prevent us shipping your order, we will notify you via E-mail to give you a new shipping date.
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